Frequently Asked Questions - Honest Spices Co.

Frequently Asked Questions

Product Information

What makes your spices healthier than others?

Transparent sources with lab-tested purity for heavy metals. Honest Spices are sourced from regions known for high-quality harvests, for example true Ceylon cinnamon from Sri Lanka.

Are your spices organic or non-GMO?

Both. Our suppliers must have Non-GMO certification or USDA Organic. Single origin spices with 1 ingredient are pure. Certain spices, without certification, are not known to be GMO such as turmeric, ginger, Ceylon cinnamon, cloves, coriander, black pepper and cardamom.

Do your spices contain any additives or preservatives?

Honest Spices has trusted suppliers who maintain high quality lab-testing.

Are your spices gluten-free and allergen-free?

Spices are naturally gluten-free.

How are your spices sourced and processed?

Honest Spices are sourced ethically from small farmers at fair prices providing higher quality standards and spices. During processing, quality control is our number one priority. Spices undergo a thorough inspection.

Are your spices vegan-friendly?

Yes, vegan-free.

Do your spices retain their nutritional value after processing?

Yes, Honest Spices suppliers use proper storage in a cool, dark, and airtight containers. Whole spices, minimal grinding, and sun drying help retain valuable nutrients and antioxidants.

Usage and Benefits

Which spices are best for boosting immunity?

Turmeric has strong anti-inflammatory effects and supports immune cell function—best used with black pepper to enhance absorption. Ginger is antioxidant-rich and helps fight colds, sore throats, and nausea. It’s great for pregnant women in tea or soup. Ceylon cinnamon and cocoa powder help balance blood sugar. Cloves are another anti-inflammatory and antimicrobial spice.

What spices are recommended for digestion and gut health?

Cumin, fennel seeds, coriander seeds, cinnamon, cardamom, ginger, and black pepper all promote digestive health and reduce bloating or inflammation.

Are your spices suitable for people with dietary restrictions (e.g., low sodium, keto, etc.)

Yes! For gluten-free diets: turmeric, cumin, coriander, Ceylon cinnamon, black pepper, and paprika. For low-sodium/heart-friendly diets: Celtic salt, Herbes de Provence, black pepper, paprika, and sumac. For autoimmune diets: turmeric, ginger, cloves, Ceylon cinnamon, and fennel. For low-sugar diets: cacao powder (flavanols improve insulin sensitivity) and Ceylon cinnamon (stabilizes blood sugar and reduces cravings).

How can I use these spices for weight management?

Cayenne pepper increases metabolism and fat burning—add it to soups, detox blends, or sprinkle on meals. Ginger also helps increase calorie burn.

What are the health benefits of Celtic salt?

Celtic salt contains 72 essential trace minerals, has less sodium, reduces bloating, improves hydration, and balances electrolytes while supporting digestive health.

Can your spices be used in teas or other beverages?

Absolutely! Use them in teas, lattes, smoothies, tonics, infused waters, and more for health and flavor benefits.

Storage and Shelf Life

What is the shelf life of your spices?

Age matters—even if well processed, spices don’t last forever. They lose potency, flavor, and aroma over time. For best results, use within 18 months of purchase.

How should I store the spices to maintain their freshness?

Store spices in a cool, dark, dry place like a pantry or cupboard, away from direct sunlight and moisture to preserve their quality.

Do your spices come in resealable packaging?

Yes! Our spices are packaged in resealable bottles to ensure maximum freshness and ease of use.

Can I refrigerate or freeze spices for longer shelf life?

Yes, especially for red spices like paprika. Refrigeration helps preserve their vibrant color and flavor. Most other spices are best kept in a dry pantry environment.

Ordering and Shipping

Do you ship internationally?

Not yet, but we will soon! We are currently focused on delivering the freshest spices across the U.S., but international shipping is on the way.

What is your delivery time?

Standard shipping: 3–7 business days depending on origin and carrier. Express shipping: 1–2 business days.

Is there a minimum order amount for free shipping?

Yes, we offer free ground shipping on U.S. orders over $50.

What if my spices arrive damaged or defective?

We take great care in packaging. If your order arrives damaged or defective, contact us within 7 days of receiving your order at sales@honestspicesco.com with a brief description and a clear photo. We'll make it right.

Can I track my order?

Yes! Once your order ships, you'll receive a confirmation email with your tracking number.

Do you offer gift wrapping or personalized messages?

Yes! Add gift wrap to your order (+$5) and include a free personalized message to make your spice gift extra special.

Payment and Returns

What payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover, PayPal, and Apple Pay. All transactions are securely encrypted for your protection.

Can I return or exchange spices if I’m not satisfied?

We want you to love your spices! Due to the nature of food products, we accept returns/exchanges on unopened, sealed items within 14 days of delivery.

Do you offer refunds for unopened products?

Yes. Refunds are available within 14 days of delivery for unopened items. Return shipping is the customer’s responsibility unless the product was damaged or incorrect. Email us with your order number, a brief description, and photo (if damaged). We'll guide you through the return process.

Are there any discounts for bulk or subscription purchases?

Yes! Save 10% on 1 lb purchases and 15% on 5+ lbs. Subscriptions offer 10% off every order, free shipping on plans over $30, and flexible delivery every 2, 4, or 8 weeks. Pause, skip, or cancel anytime. Choose "Subscribe & Save" on the product page.

Health and Safety

Are your spices tested for contaminants like heavy metals or pesticides?

Yes. Your health and safety come first. We source from trusted farms and suppliers who meet strict safety standards. All products are processed in FDA-registered and third-party audited facilities, and batch-tested for purity and quality.

Are your products certified by any health or organic organizations?

Yes. Depending on the spice or supplier, certifications include USDA Organic, Non-GMO Project Verified, Fair Trade, GMP-certified facilities, and Prop 65 compliance.

Can I use these spices during pregnancy or for children?

Yes, many are safe and beneficial when used in moderation. Please consult a healthcare provider to ensure suitability for your individual needs and conditions.

Are there any potential side effects of consuming these spices?

Our spices are generally safe, but if you have allergies or health concerns, consult your healthcare provider before use.

Customer Support

How can I contact you if I have questions or issues?

We’re here to help! Email us at support@honestspicesco.com or use the Contact Us form on our website.

Do you provide recipes or cooking tips with your spices?

Yes, check out our blog for recipes, wellness tips, and ways to use spices in everyday meals.

Do you have a loyalty or rewards program for regular customers?

Yes! See our Payment and Returns section for details on how to earn rewards and save through our subscription program.

Can I request a sample before purchasing in bulk?

Absolutely. We offer sample sizes (0.5 to 1 oz, varies by spice) priced at $1–$3 each so you can explore aroma, flavor, and quality before committing to larger quantities.